Black Bear Espresso

I'm giving this a five star rating because most of my encounters are great. But today.... I just had an unsatisfactory (to say the least) encounter with the employee with long pink hair. First she makes me a cold drink and puts it in a hot cup (not compatible it breaks down the cup for whatever reason and tastes like cardboard) when I ask her to remake it in a cold cup she intentionally didn't put very much ice in it so it was still hot but now in a cold cup. I always tip very well when I stop in and I mentioned I probably shouldn't tip her at all if this is the service I'll receive and she advocated for me to never come in again in front of a line of customers on both sides. I'm sorry I held you accountable for your actions and that rubbed you wrong. You're lucky I gave you a chance to make it right and it's too bad you chose to lash out at me like I'm your enemy. You can see in the image not enough ice was added.... Google is asking for an update. This pink haired employee is still being rude and burning coffee BAD. I won't go when she's there but my husband did go to get coffee the other morning and she refused to serve him because his wife (me lol) "was rude" to her. Let me be clear, I was not rude, I was grateful she was remaking the drink for me and when she handed me my cup, I started to say "thank you so much, I always try and tip you guys well..." But I cut off because I felt the HOT beverage now in a cold cup and I said "alright, I guess I just won't tip you" to which she replied "how about you just never come back?" Which was yelled out the window as I drove away in front of other customers. She doesn't know how to make coffee, she has no clue about the service industry and she actually smells pretty bad... Like fish... I'm not joking, maybe she was eating fish, I don't know, but her poor hygiene is a huge indicator to not have her handle anything you'll consume.

This was some of the best coffee I've ever had! And the service was so friendly!

Picked up some coffees and a snack while the wife and I were driving back home from a friend's wedding. I highly recommend this place if you ever drive by, they have great espresso, alternative milk options, great prices, and the staff were super kind and patient as we looked over the menu. I ended up getting a 24oz white chocolate mocha that was divine, and a poppyseed muffin top that really hit the spot. The most surprising thing is the prices! We got 2 coffees and a muffin top, It cost us less than 15 bucks after tip! I would spend that much on just a small coffee and a muffin in the Seattle/Tacoma area.

Nice, friendly service that comes with a smile. The beverage was just as ordered. And the coffee was just right.

Tonight I managed to lock both my keys and phone in the car when picking up food at a teriyaki restaurant. The owner of Black Bear Espresso happened to be there as well. He overheard me asking the restaurant owner if I could use her phone to call AAA, and immediately opened up the AAA app, found my husband's account and requested a locksmith. We spent the next 20 minutes pleasantly chatting about our lives and jobs, and when the locksmith arrived, Zeke made sure I got in my car and on the road, even my dress which he kindly informed me I had managed to close in my car door. Get your coffee here! The owner is awesome. And the coffee is great too

Best coffee sign ever, and a very good cup of coffee. My favorite spot when driving through here.